Privacy Policy

This policy (together with terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • information that you provide. This includes information provided at the time of registering, posting material or requesting further services, or reporting any problem with the Site;
  • records of your correspondence (if any) with us;
  • details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access;
  • we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

This website utilises HotJar web analytics captured by passive collection. It does not collect any personally identifiable information (PII) that you do not voluntarily enter in this website. The sole purpose of passively collecting this information is to improve your overall experience. It is automatically collected, whilst navigating through and interacting with the site.

Information collected includes user mouse activity, browser and device specific log data:
Your device's IP address (collected and stored in an anonymised format)
Device screen size
Device type (unique device identifiers) and browser information
Geographic location (country only)
Preferred language used to display the webpage

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookie statement

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. They enable us:

  • to estimate our audience size and usage pattern;
  • to store information about your preferences, and so allow us to customise the Site according to aggregate preferences;
  • to speed up your searches; and
  • to recognise you when you return to the Site.

The main cookies that we use provide us with valuable data about our website. These are from Google Analytics and are completely anonymous, telling us information such as how many people have visited our website and which pages are the most popular. This allows us to ensure that our website is doing its job and make improvements to help you use the site. This information is really useful to us, but if you would like to opt out, you can do so at http://tools.google.com/dlpage/gaoptout.

Our website is built using technology by Adobe and this also uses cookies that help the site to work better for you and monitors the pages that you visit. Again, this is completely anonymous and is stored on your computer for a very short period of time.

We also link to other websites such as Twitter, You Tube and WordPress where our blog is held. We’re pretty sure that they use the same kind of cookies but as these sites are not controlled by us, we can not guarantee the cookies that they are using and suggest that you read their privacy policies to be absolutely sure.

We really hope that this is ok, but if you are really unhappy with cookies being used, the best way round this is to turn it off in your browser settings so that they are not used on any website. To do this, you can go to your privacy settings in either Tools or Options depending on your browser.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us using Contact Form.

The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and may be addressed to us via Contact Form.